Cancellation Policy

Cancellation & Refund Policy

We understand that plans change. Our flexible cancellation policies are designed to give you peace of mind.

Need to Cancel Your Booking?

Use our quick cancellation tool to cancel your booking and check your refund eligibility.

24-Hour Free Cancellation

Cancel any booking within 24 hours of purchase for a full refund

Timeframe:Within 24 hours
Refund:100% refund

Flexible Cancellation

Cancel up to 48 hours before check-in for most hotels

Timeframe:48+ hours before
Refund:Full refund

Flight Cancellation

Flight cancellation policies vary by airline and fare type

Timeframe:Varies by airline
Refund:Subject to airline policy

Hotel Bookings

Free Cancellation

Cancel within 24 hours of booking for a full refund

Flexible Cancellation

Cancel up to 48 hours before check-in for most hotels

Non-Refundable Bookings

Some special offers may be non-refundable

Flight Bookings

24-Hour Rule

Cancel within 24 hours for a full refund (US domestic flights)

Airline Policies

Cancellation policies vary by airline and fare type

Basic Economy

Basic economy fares are typically non-refundable

Refund Process

1

Submit Cancellation

Cancel through your account or contact support

2

Review & Confirm

We'll review your cancellation request

3

Process Refund

Refund processed within 5-10 business days

4

Receive Refund

Money returned to your original payment method

Need Help with Cancellation?

Our support team is here to help you with any cancellation questions or issues.

Vaycays Tour Tech Inc. • A AR Holdings Group Company

1075 Terra Bella Ave, Mountain View, CA • +1 (650) 338-8168